Emotional Intelligence and Quality of Work Life Among Employees of HCL-BPO 

Introduction 

Emotional Intelligence and Quality of Work Life among employees MBA hr project refers to the level of satisfaction, motivation, involvement. and commitment individuals experience with respect to their lives at work. Full project reports and scope of emotional intelligence and work Quality of Work personal needs while employed by the firm. Companies are interested in enhancing employees Quality of Work Life. Full project reports on emotional intelligence and work is a set of qualities and skills that captures a wide range of individual skills and arrangements, usually referred to as soft or inter-personal or intra-personal skills, outside the traditional areas of specific knowledge, general intelligence, and technical or professional skills is an intrinsic part of our biological makeup, and every morning they march into the office with us and influence our behavior. Emotional intelligence consists of five factors: Knowing one’s emotions, managing emotions, motivating one, recognizing emotions in others, and handling relationships

SOME MAJOR CONCEPTUAL CATEGORIES RELATING TO QWL

• Adequate and fair compensation
• Safe and healthy working conditions                                               
• Immediate opportunity to use and develop human capacities               
• Opportunity for continued growth and security                                   
• Social integration in the work organization                                         
• Constitutionalism in the work organization                                         
• Work and total life space

PROBLEMS OF IMPLEMENTING QUALITY OF WORK LIFE PROGRAMMES

• Managerial attitudes
• Union influence                                                                               
• Restrictiveness of industrial engineering

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